Shipping policy

Processing Time
All orders are processed within 24–48 hours (excluding weekends and holidays). Once your order has been processed, it will be dispatched and a confirmation email with tracking details will be sent.

Shipping Time
Shipping typically takes 7-12 business days, depending on your location and local postal services.

Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Delays
While we strive to deliver orders on time, occasional delays may occur due to high demand, customs processing, or carrier issues outside of our control.

Incorrect Address
Please ensure all shipping information is correct at checkout. Kelviora™ is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Questions
If you have any questions regarding your order or shipping, please contact our support team and we’ll be happy to assist.